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Privacy Policy

This policy explains what information Clynder collects, how it is used, and the choices available to you. It is a general draft intended for review and adaptation to your specific operations and jurisdiction.

Last Updated

Overview

This document is a template and should be reviewed by qualified legal counsel before publication. It does not constitute legal advice and may need to be adapted to reflect the specific data practices, regional regulations (such as UK GDPR, EU GDPR, or other applicable frameworks), and services offered by Clynder.

1. Who We Are

Clynder provides AI-powered data analysis and decision-optimisation tools for remote analysts and investors. Throughout this policy, "we", "us", and "our" refer to Clynder, and "you" refers to any visitor, user, or client of our services.

2. Information We Collect

We may collect the following categories of information in connection with your use of our website and services:

  • Account information: name, email address, and credentials provided when registering an interest or requesting access.
  • Usage data: pages visited, features used, session duration, and general interaction patterns within our platform.
  • Device and technical data: browser type, operating system, IP address, and similar identifiers collected automatically.
  • Communications: any information you provide when contacting us, including support requests or feedback.

We do not knowingly collect sensitive personal data, and we encourage you to avoid submitting such information through our contact channels.

3. How We Use Information

Information collected is used for the following purposes:

  • To provide, maintain, and improve our website and services.
  • To respond to enquiries, requests for access, and support communications.
  • To analyse usage trends and improve the functionality and performance of our platform.
  • To comply with applicable legal and regulatory obligations.
  • To detect, prevent, and address technical issues, fraud, or misuse of our services.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and understand how visitors interact with our pages. You can control or disable cookies through your browser settings; doing so may affect certain features of the site.

6. Sharing of Information

We do not sell personal information. We may share information with:

  • Service providers who support our website, hosting, analytics, or communications infrastructure, under appropriate confidentiality obligations.
  • Professional advisers, including legal and financial consultants, where necessary.
  • Regulatory or governmental authorities where required by law or to protect our legal rights.
  • A successor entity in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy commitments.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and applicable regulatory obligations.

8. Data Security

We apply reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

9. International Data Transfers

If information is transferred outside of your country of residence, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. Specific transfer mechanisms depend on the regions and providers involved in our operations.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which can include the ability to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal exceptions.
  • Object to or restrict certain types of processing.
  • Request a copy of your information in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please use the contact details provided on our website. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that it can be addressed appropriately.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the "Last Updated" reference should be revised accordingly whenever substantive changes are made.

14. Contact

If you have questions about this Privacy Policy or how your information is handled, please reach out via the contact details provided elsewhere on our website. This section should be completed with accurate, up-to-date contact information prior to publication.